Privacy Policy

At FloorNation, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our website or purchase our products.

Information We Collect
We may collect personal information such as your name, email address, phone number, billing address, delivery address, and payment details when you place an order, contact us, or create an account on our website.

How We Use Your Information
Your information is used to process orders, arrange delivery, provide customer support, and improve our services. We may also use your contact details to send order updates, respond to enquiries, or share relevant offers and updates if you have opted in to receive them.

Payment Security
All payments are processed through secure payment providers such as credit/debit card processors, PayPal, Klarna, and Clearpay. FloorNation does not store your full payment details on our servers.

Sharing Your Information
We only share your information with trusted third parties where necessary, such as payment providers, delivery companies, and service partners who help us operate our business. We do not sell or rent your personal information to third parties.

Data Protection
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Your Rights
You have the right to request access to your personal data, request corrections, or ask for your data to be deleted where applicable, in accordance with UK data protection laws.

Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@floornation.co.uk
Phone: 08000689965

FloorNation reserves the right to update this Privacy Policy when necessary to reflect changes in legal requirements or business practices.