Terms and Conditions

Welcome to FloorNation. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms.

Company Information
FloorNation is a UK-based flooring supplier providing products to both retail and trade customers across the United Kingdom.

Orders
All orders placed through our website are subject to availability and acceptance. Once an order is placed, you will receive an order confirmation email. FloorNation reserves the right to cancel or refuse any order if necessary, including in cases of pricing errors or stock issues.

Pricing
All prices displayed on our website are in GBP (£) and include VAT where applicable. We make every effort to ensure pricing information is accurate, however we reserve the right to correct any errors.

Payment
We accept secure payments through major credit and debit cards, PayPal, Klarna, and Clearpay. All transactions are processed through secure payment gateways.

Delivery
We aim to process and dispatch orders promptly. Delivery times may vary depending on product availability and location. While we work with reliable courier partners, delivery times are estimates and may occasionally be affected by factors outside of our control.

Product Information
We aim to ensure that all product descriptions, images, and specifications are accurate. However, colours and finishes may vary slightly due to screen settings or manufacturing variations.

Returns and Refunds
Returns and refunds are handled in accordance with our Returns & Refund Policy. Please refer to that page for full details regarding eligibility, timeframes, and conditions.

Limitation of Liability
FloorNation will not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our liability is limited to the value of the goods purchased.

Intellectual Property
All content on this website, including text, images, graphics, and branding, is the property of FloorNation and may not be reproduced or used without permission.

Changes to Terms
FloorNation reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page.

Contact Us
If you have any questions about these Terms and Conditions, please contact us:

Email: info@floornation.co.uk
Phone: 08000689965