At FloorNation, we aim to provide a fast, reliable, and efficient delivery service across the United Kingdom.

Delivery Areas

We deliver to most mainland UK addresses. For deliveries to remote locations, including certain Scottish Highlands, islands, Northern Ireland, and other offshore areas, additional charges or extended delivery times may apply.

Delivery Times

Estimated delivery times are displayed on individual product pages where available. Delivery schedules may vary depending on stock availability, product type, and delivery location.

Please note that delivery times are estimates and are not guaranteed.

Order Processing

Orders are typically processed within 1–2 working days. Once your order has been dispatched, you may receive tracking information where available from the courier.

Delivery Charges

Delivery charges are calculated at checkout and will be clearly displayed before you complete your purchase. Promotional free delivery offers may apply to selected products or order values.

Receiving Your Delivery

Please inspect your order upon delivery and report any visible damage, shortages, or incorrect items within 48 hours of receipt. Photographic evidence may be required to support any claims.

Failed Deliveries

If a delivery cannot be completed due to incorrect address details, restricted access, or no one being available to receive the goods, additional delivery charges may apply for re-delivery.

Delays

While we work closely with our delivery partners to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including adverse weather conditions, transport disruptions, or supplier delays.

Contact Us

If you have any questions regarding delivery, please contact us:

Email: info@floornation.co.uk

Phone: 08000689965